🔒 Privacy Policy

Last Updated: December 1, 2025

This Privacy Policy describes how PluralityOnline ("the Site," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from PluralityOnline.com (the "Site").

1. Collection of Personal Information

When you interact with the Site, we collect information to fulfill your orders and improve your shopping experience.

1.A Information You Directly Provide

We collect Personal Information you provide to us, which may include:

  • •Order Information: Your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
  • •Account Information: Your username, password, and preferences if you create an account.
  • •Communication: Information you provide when contacting customer support or communicating with us via social media or email.

1.B Information Collected Automatically

When you access the Site, we automatically collect certain information about your device and your interaction with the Site ("Usage Data"):

  • •Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • •Browsing Data: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.

We use Cookies and similar tracking technologies to collect this information. You can control cookies through your browser settings.

2. How We Use Your Personal Information

We use your Personal Information for the following purposes:

  • •To Provide Products and Services: To process your orders, complete transactions, fulfill shipping, and handle returns/exchanges.
  • •Customer Support: To communicate with you, respond to inquiries, and provide customer service.
  • •Marketing and Advertising: To send you promotional communications, special offers, and personalize the content and advertisements you see (only with your consent, where required).
  • •Security and Fraud Prevention: To screen for potential risk and fraud, and to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).
  • •Account Management: To manage your account and loyalty programs.

3. Sharing Your Personal Information

We may share your Personal Information with third parties to help us run our business and fulfill our contracts with you, as described below:

  • •Service Providers: We share your information with trusted third parties who perform functions on our behalf, such as payment processors (e.g., Razorpay, PayPal), shipping carriers (e.g., FedEx, local couriers), and IT support providers.
  • •Marketing Partners: We may use third-party platforms (like Google and Facebook) for targeted advertising, analytics, and marketing.
  • •Legal Compliance: We may disclose your Personal Information if required to do so by law, in response to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
  • •Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of the transaction.

4. Your Rights

Depending on your location, you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

  • •Opt-Out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe link in those emails.
  • •Access/Correction: If you have an account, you can update or correct your information by logging into your account. For other requests, please contact us using the details below.

5. Data Security

We implement reasonable security measures designed to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, unless otherwise required by law.

6. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Policy on the Site and update the "Last Updated" date.

8.Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail at the details below:

PluralityOnline

Email: Support@pluralityonline.com

Important Notice

Your privacy is important to us. We are committed to being transparent about the data we collect and how we use it. If you have any concerns about our privacy practices, please don't hesitate to contact us.